Let Us Help You Out With Your Zigee Phone System Alternative

Setting up your Zigee Dock phone system alternative is easy, and to make sure of that we've put together a helpful instructional video and written Instructions below!

 

 

 

Reference Guide

 

Learn How to Use Zigee Dock Alternative to Phone Systems

 

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Setting up your Zigee

The box should contain the following

  1. Zigee Docking Station Business Phone
  2. Handset
  3. Handset cable
  4. USB Cable
  5. AC Power Adapter
  6. Base Station

To assemble, follow these steps

  1. Plug both the USB cable and handset cable into the back of the Zigee.
  2. Attach Base Station to Docking Station
  3. Attach handset cable to handset
  4. Plug and clip in cradle (purchased and boxed separately)

 

Setting up the Universal Cradle (purchased and boxed separately)

To ensure the best fit with your universal cradle, please follow instructions:

  1. The box should include 4 different sized inserts (1mm-4mm)
  2. Select which insert will fit best with your phone depending on whether you have a case or not. Ex: If your phone has no case, use the insert labeled 0mm.
  3. Once insert is selected, place it on the universal cradle and firmly push down.
  4. If done properly, there should be an audible click.
  5. Connect cradle to docking station and click push it into place.

 

Powering your Zigee

Zigee was designed to be flexible to everyone’s life. For this reason, we have provided multiple different ways to power Zigee:

  1. Plug USB cable into computer/ USB hub/ battery pack etc
  2. Plug USB cable into provided AC adapter and plug into any outlet

 

Connect Phone to Zigee

  1. Plug in Zigee and it will automatically go into pairing mode (Alternating Blue and Yellow LED) *If Zigee is not in pairing mode, please follow these steps to do a factory reset*
    1. Simultaneously hold down star (*) and the number sign buttons (#).
    2. After 4 seconds all lights will flash and a tone will be heard.
    3. Continue to hold down (*) and (#). In about 6 seconds the feature lights will start to flash slowly.
    4. Continue to hold down (*) and (#). In about 5 second the feature lights will flash quickly.
    5. Release buttons and unplug Zigee for 3 seconds
    6. Plug Zigee back in and you should be in Pairing Mode (Alternating Blue and Yellow LED). If not, please repeat reset.
  2. Go to Bluetooth setting on phone
    1. On Android
      1. Go to Settings > Bluetooth (Make sure it is on) > Press Scan
      2. Zigee will show up under available devices, click on it to connect
    2. On Apple
      1. Go to Setting > Bluetooth (Make sure it is on)
      2. Zigee will show up under other devices, click on it to connect
    3. The blue light should now be solid meaning the phone is connected
    4. To disconnect from Zigee manually, please press **.
    5. To reconnect to Zigee, please press *01

 NOTE: If Zigee business phone was purchased before August 2016, the phone will not automatically go into pairing mode when plugged in.  Please press *01 to initiate pairing mode. If you do not get alternating blue and yellow LED after pressing, please follow factory reset instructions and try again.

Factory Reset

  1. Simultaneously hold down star (*) and the number sign buttons (#).
  2. After 4 seconds all lights will flash and a tone will be heard.
  3. Continue to hold down (*) and (#). In about 6 seconds the feature lights will start to flash slowly.
  4. Continue to hold down (*) and (#). In about 5 second the feature lights will flash quickly.
  5. Release buttons and unplug Zigee for 3 seconds.
  6. Plug Zigee back in and you should be in Pairing Mode (Alternating Blue and Yellow LED).
    1. If yes, please see instructions above for pairing a phone to Zigee.
    2. If not, please repeat reset.

 

If you wish to change the pairing mode into any other mode (Automatic or Cradle), please follow below instructions

Mode 1) To sync a smartphone while in Zigee’s docking cradle:

  1. Please ensure phone is not connected to Zigee (Blue light is off). To manually disconnect, press **.
  2. Put your phone in the docking station cradle.
  3. Simultaneously hold down star (*) and the number sign buttons (#).
  4. After 4 seconds all lights will flash and a tone will be heard.
  5. Release buttons and then press (2) within 4 seconds
  6. Now the phone is connected and the solid Bluetooth light is on.

Mode 2) To sync a smartphone when it is in range of Zigee (instead of using the docked method):

  1. Please ensure phone is not connected to Zigee (Blue light is off). To manually disconnect, press **.
  2. Simultaneously hold down star (*) and the number sign buttons (#).
  3. After 4 seconds all lights will flash and a tone will be heard.
  4. Release buttons and then press (3) within 4 seconds
  5. Press *01 to connect
  6. Now the phone is connected and the solid Bluetooth light is on.
  7. To disconnect smartphone from Zigee, either leave Bluetooth range or push **.
  8. To reconnect smartphone while in Bluetooth range press * then 0 then 1

Mode 3) To Automatically sync a smartphone when it is in range of Zigee*:

  1. Please ensure phone is not connected to Zigee (Blue light is off). To manually disconnect, press **.
  2. Simultaneously hold down star (*) and the number sign buttons (#).
  3. After 4 seconds all lights will flash and a tone will be heard.
  4. Release buttons and then press (4) within 4 seconds
  5. Bluetooth (blue light) should now automatically turn on whenever phone is within range

*Automatic sync mode does not support multiple smartphones

To sync multiple phones to Zigee (only available in mode 2):

  1. Once the first user has completed one set of the above steps, and the user disconnects from Zigee (by pressing **).
  2. The next person may now also sync their smartphone to Zigee if they are in range and have their Bluetooth enabled.
  3. The second person presses (*) then 0 then 2.
  4. Alternating lights will begin to flash on Zigee.
  5. The user selects Zigee from their smartphone’s list of Bluetooth devices.
  6. This user is now connected to Zigee.
  7. If this user disconnects from Zigee, a third user can connect to Zigee by repeating the instructions above.
  8. This person must select (*) then 0 then 3 to pair their smartphone to Zigee.

Up to 20 phones can be paired to Zigee in this manner.

 Using Multiple Phones

Each smartphone must input their original sync code after being placed in the cradle; *01, *02, *03 etc.

Docking Phone

Place handset into cradle blue light starts to slow flash, then quick flash and finally solid indicating successful connection.

Docking Phone While on a Call

Place handset into cradle, call will move to phone speaker and once connected will move to docking station speaker.

Handset Dial

Lift handset and dial tone will be heard. Dial telephone number.

Handsfree Dial

Simply dial appropriate telephone number.

Voice Dial

Press voice dial button. Wait for phone to respond – give instructions: name or telephone number.

Last Number Redial

Press last number redial button and call will be processed.

Disconnect Speakerphone Call

Push speakerphone button.

Hold

To put a call on hold, press hold button. To rejoin call, depress hold button.

Conference Call

Place active call on hold, press speaker button and dial second call, once answered depress conference button and callers are joined.

Call Waiting

Answer call waiting by putting active call on hold and second call will be presented.

Mute

Press mute button.

 

 

 

 

Help with Universal Cradle & adjustable inserts

Your cradle should include the following:

Zigee Dock universal phone cradles

The inserts included are designed to accommodate phone cases ranging from 1mm to 3mm

Zigee Dock interchangeable phone cradles

On the bottom of each insert there will be a size printed

Zigee Dock phone cradle sizes

Select which insert fits best with your phone and place it on the universal cradle

Zigee Dock interchangeable phone cradles

 

With a firm push down, the insert should click into place

Zigee Dock universal phone cradles                Zigee Dock Easy Phone System Alternative

 

Connect cradle to Zigee Docking Station

Setting up your Zigee Dock alternative phone system

You are now ready to use Zigee!

Set Up Zigee Dock Alternative to Phone System